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IT Client Services Analyst

Information Technology Division

[Permanent, Full-time]

Job Summary:

Reporting to the IT Client Services Manager, this position will be part of the IT Client Services team and will be responsible for providing superior front-line technical support to all City of Sarnia users. The IT Client Services team is responsible for making sure every user experience across all City of Sarnia staff is as positive as possible.
[A full job description is available in the Human Resources Department]


A post-secondary diploma in Computer Sciences with a focus on infrastructure, networking and operating systems and 2-3 years related work experience, or an equivalent combination of education, training and experience.

Skills and Abilities:

  • Must be able to troubleshoot effectively
  • Public relations, customer service and strong communication skills
  • Windows Desktop
  • Microsoft Office suite
  • Information Security
  • Virtualization
  • Networking
  • Mobile Devices (Android and iOS)
  • Print, fax and scanning devices
  • Linux Desktop considered an asset

This position is represented by CUPE Local 3690.

Closing Date: July 31, 2017

Salary Range: $26.75/hour - $41.16/hour (2016 rates)

The City of Sarnia offers competitive compensation, extended health and dental benefits, and enrollment in OMERS (Ontario Municipal Employees Retirement System) pension plan.

Candidates are invited to submit a resume in confidence to hr@sarnia.ca indicating the position you are applying for in the subject line.

We thank all applicants for their interest and advise that only those selected for an interview will be contacted.

Appropriate accommodations will be provided upon request throughout the hiring process as required under the City of Sarnia’s Employment Accommodation Policy and the Accessibility for Ontarians with Disabilities Act (AODA).

Personal information is being collected under the authority of the Municipal Freedom of Information and Privacy Act and will be used for employment assessment purposes only.

This page was reviewed or revised on Tuesday, July 11, 2017 10:16 AM

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255 North Christina Street,
Sarnia, ON N7T 7N2
PH#: 519-332-0330
TTY# : 519-332-2664